‘Ville Members: Store How To Guide

In order to use your membership discounts, you must create an account using the same email address in Keith’s online store.

Why: We are using a brand new store platform in order to provide an easier check out process and better shipping rates! To use this new store you must create an account within the store using the same email address you use in The ‘Ville in order to get any relevant discounts associated with your membership!


1. Go to shop.keithurban.net or go to KeithUrban.net and click the SHOP button in the main page navigation.

2. On the shop homepage, click the Sign Up button, which is across the top of the page.

4. On the information page that pops up, fill out your name and email address and create a password. PLEASE USE THE SAME EMAIL ADDRESS AS THE ONE YOU USE FOR YOUR VILLE ACCOUNT IN ORDER TO GET ANY MEMBERSHIP RELATED DISCOUNTS.

5. Click “Create”

6. You may be asked to pass a reCAPTCHA test confirming you are not a robot.

7. If you have correctly used the same email address as the one you use for your Ville account, you will see the following red message – which is okay! This just means the system recognizes you.

8. Find the confirmation email in your inbox with the subject line “Activate Your Keith Urban Store Account” and click the orange “Activate Your Account” button in the email.

9. You will then be brought to your Account Details and Order History Page in the new online store, which means you are all set!