For those complaining that their fan club codes are not working for Soaring Eagle: this venue has a generic code for presale. Paying members were sent an email regarding the show that included the password. Be sure you have turned on notifications in your member settings to receive emails.
Just joined specifically for this event/venue....have no email with a code and the access code provided with the account is not accepted. What is the "generic" code? Help please!!!
And I am a paying member so all paying members weren't sent an email. Maybe it wasn't your intent but your reply was a bit condescending. Thanks for letting us know that there's a generic code but no way for us to get it.
Sorry you felt I was being condescending. I do not know about now, but in the past the default for email notifications was off and many did not realize they needed to go in and turn them on. I had no way of knowing some members did not receive an email. Was trying to be helpful.
So obviously some of us who have our notifications turned on and get other mail (I got the Christmas song notice) didn't the password so can't it be sent again?!
Soaring Eagle has a generic code
For those complaining that their fan club codes are not working for Soaring Eagle: this venue has a generic code for presale. Paying members were sent an email regarding the show that included the password. Be sure you have turned on notifications in your member settings to receive emails.
I just joined earlier today and havent6gotten any emails.
Just joined specifically for this event/venue....have no email with a code and the access code provided with the account is not accepted. What is the "generic" code? Help please!!!
I emailed the Ville and they responded and helped me get my tickets! Thank you Ville customer service!
So....certain fanclub members only received the special presale code or not?
I have the same problem... Made some calls but no help trying to receive a password.. I have a code but no password..
And I am a paying member so all paying members weren't sent an email. Maybe it wasn't your intent but your reply was a bit condescending. Thanks for letting us know that there's a generic code but no way for us to get it.
Sorry you felt I was being condescending. I do not know about now, but in the past the default for email notifications was off and many did not realize they needed to go in and turn them on. I had no way of knowing some members did not receive an email. Was trying to be helpful.
I want ticket for Spring Eagle. Please help me out
So obviously some of us who have our notifications turned on and get other mail (I got the Christmas song notice) didn't the password so can't it be sent again?!
Did not receive the code either. Notification is on.
Well obviously some of us paying members did not receive the email with the generic code and our email notifications are turned on.
so, what is the generic code?
same
I have my notifications turned on and did not received an email.