Tickets will be refunded but it takes several weeks in any circumstances. With literally thousands of concerts being affected, it may take longer. I know I received an email yesterday for a cancelled concert (not Keith) and it said my refund should be processed by May 30. We all just have to be patient.
No of course I understand that it can take a long while. I was just asking due to the venue itself wrote that there will not be a refund, that's why I am asking.
Ticketmaster, when you press buy tickets here on keith urban site it forwards you to Ticketmaster. But it is the venue itself that states that this is a forse majour situation. And Ticketmaster.no also writes that there is not refunding at this time. That is strange because KeithUrban.net has written that there will be.
I have The same feeling with The German concert. As far as I Can read (I’m not very good at German) They Will not refund The ticketprice.
The Strange thing is that The Danish concert was cancelled. I didn’t know that until an amount was on My account. Had to look up, what that was for and it Turned out to Be The concert in Copenhagen. I have never had a mail or anything about The cancellation.
But I’m sure it Will take up to several months.
Finally got response from tm Norway (in Norwegian) which translated to they are awaiting info from organiser of event & Til then no refunds. Now surely the organiser would be Keith's management/promotor? Would be nice I think if this is an issue between them & tm if they could address it
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Oslo consert 31.05
We are very sad about the canselation of Keith`s show here in Oslo, but we do understand.
The thing is that we have 2 golden tickets and one silver and the keith urban site has stated that all tickets will be refunded.
But the norwegian venue and/or ticketmaster has yet to refund the tickets.
And the venue also states that this is a Force majeure situvation so we will not get a refund…..
We just dont know what to do, it an awful lot of money that we spent on this, sorly missed, consert.
Tickets will be refunded but it takes several weeks in any circumstances. With literally thousands of concerts being affected, it may take longer. I know I received an email yesterday for a cancelled concert (not Keith) and it said my refund should be processed by May 30. We all just have to be patient.
No of course I understand that it can take a long while. I was just asking due to the venue itself wrote that there will not be a refund, that's why I am asking.
What agency sold the tickets?
Ticketmaster, when you press buy tickets here on keith urban site it forwards you to Ticketmaster. But it is the venue itself that states that this is a forse majour situation. And Ticketmaster.no also writes that there is not refunding at this time. That is strange because KeithUrban.net has written that there will be.
I know TM is not beginning any new refunds until May 1. Perhaps the status will change at that point.
Great thank you. ❤❤❤
I have The same feeling with The German concert. As far as I Can read (I’m not very good at German) They Will not refund The ticketprice.
The Strange thing is that The Danish concert was cancelled. I didn’t know that until an amount was on My account. Had to look up, what that was for and it Turned out to Be The concert in Copenhagen. I have never had a mail or anything about The cancellation.
But I’m sure it Will take up to several months.
Finally got response from tm Norway (in Norwegian) which translated to they are awaiting info from organiser of event & Til then no refunds. Now surely the organiser would be Keith's management/promotor? Would be nice I think if this is an issue between them & tm if they could address it