Fan Community

moderator moderator admin
02.19.16

**PRE-SALES ON 2/23 are the following:*** Salt Lake City, UT: 10am MT for VIP Ville Members(CrowdSurge/Songkick) Lake Tahoe, NV: 10am PT for VIP 'Ville Members (Ticketmaster) Dallas, TX: 10am CT for VIP 'Ville Members (Ticketmaster) Las Vegas, NV: 10am PT for VIP 'Ville Members (CrowdSurge/Songkick) Brooklyn NY (NYC): 10am ET for VIP 'Ville Members (Ticketmaster) Shows WITHOUT a pit: Lake Tahoe Please note, only VIP members and people who previously purchased a Digital Membership (no longer available) will be able to get their pre-sale code. Free Members of the 'Ville do not get a pre-sale code. Handicap seats: Call the venue, that's the only way to get pre-sale tickets Ticketmaster - For these shows, you will use the pre-sale code on the TOUR page. If you don't see it, then you aren't logged in. If you have an issue with your code, delete the last character and retype it. TM can be finicky. CrowdSurge - there is no CODE because it's tied to StageBloc. Just make sure if you are getting pre-sale tickets for LA that you follow these instructions: 1) Make sure your logged into the 'Ville 2) Click the BUY PRESALE TICKETS button next to the event date Select your tickets, add them to your cart and click continue 3)You will then be prompted to create (or login to) a separate account with our ticketing partner during the checkout process. This ticketing account is NOT the same as your The ‘Ville VIP Fan Club account. If you do not have an account with our ticketing partner, you can create one ahead of time by visiting here: https://www.crowdsurge.com/store_fronts/account/index.php 4)You will not need a presale code. You just need to be logged in with your The ‘Ville VIP Fan Club account If you think you are having issues getting email, please follow these steps: 1) Check all of your spam and junk folders. 2) Contact your email provider. Some providers have very strict filters set up which makes it very difficult to receive emails from us. The email address that the KU emails come from is: noreply@stagebloc.com. Please check with your provider that they can receive emails from that email address. 3) If AFTER you talk to your provider you still have issues, reach out to support@stagebloc.com.